We carry out servicing and maintenance works on all brands of air source and ground source heat pumps and cover all of Cornwall. We’ll also happily work on systems that we didn’t install.
Satisfied Heat Pump customers across Cornwall
As we’ve been heavily involved in renewable heating since 2007, we’ve built up a portfolio of 100’s of customers across Cornwall where we’ve installed heat pump systems. We also pride ourselves on offering our customers the very best service in Cornwall and wouldn’t want to simply say goodbye after installing their system.
Therefore, we have built a maintenance team that is here to support our customers with any issues that they may have and to carry out the annual servicing of their products. Alongside this, we offer design and installation services; hence why we believe it is the most comprehensive service amongst our competition. This also gives customers peace of mind in knowing that we will always be here for them.
Heat Pump Servicing Fees
So you know exactly where you stand.
- For one air source heat pump service – £150 + VAT
- For one ground source heat pump service £150 + VAT
- For one breakdown call out – £75 + VAT (For all of Cornwall)
- We can also carry out servicing on Solar Thermal systems.
- We also offer a range of renewable service contracts where you can join the growing community of customers benefiting from the peace of mind in knowing that we’re only a call away.
FAQs – Heat Pumps
How often does my heat pump need to get serviced?
It is a requirement to have you heat pump serviced every 12 months to maintain its warranty. Much like a traditional gas or oil boiler a ground source or air source heat pump needs to be serviced annually to keep its manufacturer warranty as well as maintaining its efficiency and safety levels.
Do you cover all of Cornwall?
Yes, we have engineers covering all of the Dutchy.
What’s included in a heat pump service?
Knowing what’s included in the service will demystify the process and make you feel more confident that your boiler has been well taken care of.
The service will vary a little between different providers, but here’s a general idea of what to expect.
The main components applicable to a standard closed loop heat pump system that will need checking are:
- The electronics and control equipment
- The water pump – the only moving item in the system
- The compressor – if this unit fails it will have to be replaced as a whole as it is a sealed unit
- Pipes and connectors (above ground)
- Glycol anti-freeze levels – check for correct chemical mixture
- Heating checks – check radiators and bleed system / underfloor heating / check fluid.
- Clean and or swap out filters
- Clean coils and fans (if necessary)
- Ensure proper air flow is not impeded by debris (leaves, dust etc.)
- Clean the supply and return registers inside the property
- Power off the unit and check / clean fan blades.
- Before the winter (or summer if used for cooling) it is recommended to have the unit serviced by a professional who will conduct a more advanced audit of the components and identify issues that could degrade the heat pump’s performance, which a user would not spot or be able to diagnose. These checks will comprise of the following:
- Check for system leaks
- Check reverse heating / cooling controls and verify they are operating as required
- Lubricate moving belts, motors and check for damage / wear and tear
- Check and test thermostat under normal operating conditions.
- As with all devices containing or designed to contain F-Gas refrigerants, an ‘F’ Gas certified engineer will be required to work on these components.
- Check ducts for leakage and repair if necessary
- Inspect filters, ducts, blower and indoor coil for dirt and other obstructions
- Measure airflow is correct
- Check refrigerant levels and pressure
- Check all electrical connections, check voltages, amperage, check all PCBs
