Reviews

As above…

The engineer who attended was very polite, friendly and showed that he knew what he was doing and so instilled confidence in me that the job he was doing was going to be carried out very efficiently, which it was! I would recommend this company to all

The team installed the system tidily without any supervision as we were not at the property. Plus the heat pump installed is super quiet – e coal round.

What a delightful young man polite and respectfu . Normally a Friday visit is a get in and out ASAP – he didn’t! I don’t know if it’s solved the problem yet! But fingers crossed.

The engineer who conducted our annual boiler service was outstandingly professional.He was extremely polite, efficient and carried his expertise lightly.He reflects very well on your company.

Chris H is brilliant! My stove and boiler are working perfectly! On time, clean, organised and extra polite and thoughtful!! Thank you Chris!!

This is the first time we have used them but we are really pleased with the efficient service we received from Simon Annear Plumbing and will definitely use them again.

I have found that Simon Annear and his team are always helpful and efficient with their service and so supportive with their after care. I would recommend them to all my friends and neighbours.

Arrived on time and was polite, efficient and explained the service.

Excellent service phoned at 8am engineer arrived at 9-15am , problem solved..This lifted a great worry off my shoulders as I have a 92 year old disabled husband.

Excellent job – Thank you

Simon Annear are always efficient and clean. Our radiator was disconnected quickly and with no mess ready for some building works.

Prompt and efficient service and fixed a minor leaking joint

As usual one of Simons engineers came to service my boiler and did a first rate job. Clean, Tidy very helpful and polite. Thank you again

The job was completely very efficiently and the engineer was friendly and polite. I had a few questions as the boiler hadn’t been serviced for a couple of years because of Covid. The engineer was able to put my mind at rest about some concerns I had.

Always friendly, responds quickly , engineer was knowledgeable and helpful,, gave lots of advice to help us prevent problems in the future and get the best out of our heating system thanks 😊

Boiler service was easy to book and technician came on schedule, actually a little ahead of time. Technician was pleasant and really helpful.

The service was carried out professionally, Excellent service !

Helpful from the first contact. A knowledgeable, tidy engineer. Great service.

Service was carried out efficiently and with little interference with the routine of the house and the visitors (grandkids) who were staying with us at the time. Thank you for your understanding.

Great job very clean and tidy

Very polite professional people

Would really recommend

We started projects with estimates which S Annear completely adhered to in 2015 and 2019. Subsequently any emergency callouts to any properties have always been promptly answered. A friendly, helpful team – you couldn’t ask for more,

Ours was a retrofit of a 12kw Vaillant Air-source recovery pump system in replacement of an oil-fired boiler which served an existing wet system in an enlarged 3-bedroom traditional cottage.

We have to say that from the outset the advice and guidance received from Simon Annear staff was excellent, and was delivered over several visits, always at our request.

The installation itself took place in late 2021 just as The Omicron phase of the pandemic became evident, and despite consequent staffing and supply-chain challenges, Simon Annear staff completed the main elements of dismantling the old and installation of the new systems within 3 days. Remarkably to us, all of this work was carried out in a very clean and orderly manner, and without significant disturbance to us.

A couple of ‘fine-tuning’ visits from engineers over following days saw the system running as promised, and we have enjoyed living with the new heating system over winter into spring and can further confirm that our system appears to run at broadly comparable cost to the combined mixed electric/oil-fired example previously employed.

Without reserve we would recommend Simon Annear to anyone considering a similar conversion.

Comprehensive instructive chat with the engineer about the service, the system and recommendations. Polite and no patronising.

Neil came and serviced our Solar Tube System. Neil was very knowledgeable and professional. Will definitely recommend to others.

The chap who attended the property was excellent. Unfortunately there was nothing he could do as the boiler and meter was a commercial one as it’s a big house. He directed me to someone who could help, after consulting with his boss. I would certainly use your company again. He was very polite and professional.

Simon Annear submitted the best technical solution for changing our boiler. We were not present for the installation but everything worked ok when we used it and subsequent service visits have been most satisfactory. We would definitely use them again.

Simon Annear have always been prompt and helpful. They installed the plumbing and heating on our new build and have returned periodically for services etc. The heating system was Air Source with underfloor heating and Solar Panels.

The installation was excellent as has been subsequently serviced. Highly recommended.

Very reliable company. Kept appointment on time, took off his shoes and serviced the boiler and came back to replace flue. Everything works perfectly . Thankyou Lewis for your excellent work, and with a smile. Graham R Russell

Two boilers to be serviced, one a solar thermal. Very knowledgeable, clean and tidy.

I can not express enough, how really happy I am with our new boiler. Excellent service from the first call and booking, to the works being carried out., very friendly polite engineers, on time, totally competent, Engineers were very thorough and took the time to talk and explain how and why what they was doing, which was really good to understand, my boiler is working far better than before. Extremely happy with the service. First time I have used this company and would highly recommend… Thank you … 🙂

Professional, efficient, polite and clean an all round good job.

Simon and his team (particularly Dan and Kieran, both outstanding) did an excellent job of installing an air source heat pump with underfloor heating and hot water. Furthermore, they also fitted out two bathrooms – all to a very high standard. Dan and Simon were meticulous in the planning of the installation and did their utmost to fit in the work around our barn conversion. A professional and highly recommended company.

Excellent service. Came out at short notice. Diagnosed and fixed problem.

Neil came and serviced my central heating boiler, very happy to answer any questions. Very professional job and done in a friendly manner. Many thanks 😊

Excellent service from office staff and heating engineer. Engineer efficient and great at communicating what the problem was + what I can do to deal with minor issues.

Radiator fell off wall in lounge and fractured inlet pipe. This was all repaired and replaced by young man called Tom who was respectful of our home and his workmanship was second to none. He is a credit to Simon Annear Plumbing.

As usual, service was carried out efficiently. Cheerful technician & worked very cleanly. Would have given 5 stars but arrived 2 hrs late. Not his fault but office should have advised us. It was no problem to us but may have been if we’d had other appointments. However, well done as usual.

Efficient, clean and tidy workmanship. Pleasant and courteous manner.

Excellent service very knowledgeable engineer.

Highly recommended

Lovely young man came to look at my heated towel rail that didn’t come on when I turned the central heating on last month. Turned out it was human error on my part, but it was checked and then explained which tap did what. Very helpful, knowledgeable and friendly young man.

Turned up on time

Efficient service and located our fault right away

Job done!

Great from start to finish. Really happy with our new boiler. Definitely recommend to anyone looking at getting a new boiler.

The boiler engineer arrived early and did an excellent job of servicing my boiler and gas fire.

I would recommend this company to service your appliances.

Engineering Technician very helpful knowledgeable and respectful of Property

Boiler service was easy to book and came on time . Technician was pleasant and really helpful .

The service was carried out professionally , leaving no mess .

Excellent service !

Excellent service very knowledgable on my system polite engineer and best of all arrived on the day given to me

Many thanks

The engineer (Neil) arrived and immediately put me at ease by his very professional manner and appearance. He did a very thorough job of servicing our boiler and found faults (and rectified them) that previous service engineers had not picked up on. I shall definitely continue having this company service my boiler and would recommend them to everyone.

From start to finish a professional job carried out efficiently and on time

Very friendly knew his job

Excellent service from the initial call and booking the service to the works carried out., by a friendly polite engineer. They carried out what they said and on time. Very efficient service thank you.

On time, technically competent, clear and polite

Efficient service and polite person.

Excellent service, my boiler is working better than before. The young man was polite, clean and offered good advice.

Neil was very professional and thorough in his work. Would recommend.

Engineer very thorough and explained what he was doing and why.

Very happy with the service. First time I have used this company and they did not let me down

Chris is brilliant. He services and maintains my Alpha every year. Very pleased with the service given by Simon Annear.

Very good local company

Neil arrived on time, was friendly and professional.

Also very knowledgeable regarding an issue with our solar tubes.

Efficient Helpful friendly, and took time to understand the issues we had regarding our hot water system suggested a couple of options, and we will be having the work done in the near future.

Previous plumbers had been asked about the same issue and and had not taken the time to understand or show the same interest.

Had my annual checks done for my ASHP as part of my service plans. Attended by Neil, who did a thorough job and spent a lot of time patiently explaining my inquisitive questions and advised measures on saving energy bills. AHSP itself was installed by Simon Annear and never had a problem since installation.

Plumber arrived on time. He completed the service very efficiently. Very pleased with work completed

Really, really pleased that Paddy could see the problem with my loo. Not quite resolved yet but as soon as I get a new loo he’ll be back to install it. 2 previous plumbers had no idea what the problem was and to begin with Paddy was stumped but he persevered and believes he’s found the problem. Really lovely chap, so polite and kept me informed about what he was doing. So I have every confidence this will be resolved..

Helpful, efficient and informative

Very helpful, efficient and considerate

Very efficient and prompt.

Excellent service: efficient, friendly, and thorough.

Great service and contact all the way from first phone call to completion of job. Highly recommend!

Very good service. Excellent!

We phoned Monday morning re a gas boiler fault. Neil of Simon Annear attended around 1230 that day and quickly helped us reset the boiler without further work needed.

Fault was due to gas supply going off and activating a boiler cut out. Quick reliable service!

Punctual, friendly, good explanation of items being checked.

Neil visited us and sorted out the problem we had in a flash. Great service and great staff

Highly recommend this company

I’ve used Simon for over 20 years. They provide a professional service and I can highly recommend them

I have no hesitation in recommending Simon, Lewis and the team at Heating Cornwall/Simon Annear Plumbing & Heating for any of their in-house services. Their quality of work is always second to none and is never a concern; they’re always at the other end of the phone whenever we need their help. Keep up the great work and service guys.

Simon Annear’s team of fully-qualified electricians work well under pressure, with no problems working to complex M&E drawings. The team recently completed a full renovation which included a full 1st and 2nd fix and also re-installation of re-located Solar panels. The whole team worked methodically, safely and to a tight timescale which therefore kept the project on target.

We found the team at Simon Annear to be prompt, professional and polite – came to fix our water heater within 24 hours. Plus, John tidied-up under our sink and put our dishwasher back (which we had pulled out), all without being asked!

Very prompt, efficient service and excellent quality of workmanship! Always our first choice of Plumbing & heating contractors for all types of heating systems.